Please make sure you have included the DELIVERY DATE
We deliver to most Auckland areas for a flat service price of $15. The Auckland area this service price covers is as follows: As far north as Long Bay, west to Massey and Titirangi Township, no further south than Papakura, and no further east than Cockle Bay. An address beyond these listed incur extra cost, and this is calculated at check out. Please inquire prior to order booking if you are interested in deliveries to the following locations: Waiheke or other islands, rural (RD) addresses, or PO boxes. If you are unsure about an address, feel free to give us a call in shop for a quote (09 528 2528). We strongly recommend a contact number for the recipient, so we may contact them should any problems arise such as they are not at home and would like us to leave the flowers in a secure covered area or if any special codes are required in order to access gated, secured community or buildings.
We deliver twice a day, Monday to Friday, once on Saturdays, and no deliveries on Sundays or public holidays (Except for Mother’s Day and Valentine’s Day).
Orders received before 9.00am will be sent in the morning. Orders received after 9.00am and before 12.00pm will be sent in the afternoon and delivered anytime before 7.00pm. If you place an order after the above times, your flowers will be delivered the following working day.
Orders for Saturday delivery There is only 1 deliver on Saturdays please place your orders on Friday afternoon to guarantee delivery on Saturday, this will be delivered any time before 6.30pm on Saturday, we are unable to guarantee morning deliveries..
We do not deliver on Sundays as couriers are not available, the exception to this rule is on Mothers Day these deliveries are done by a specialised in house team/florist who have in the past taken care in delivering, reading cards if need be and placing flowers for those who are unable to.
We will endeavor to always get your orders out within the usual times set above but If your order needs to be delivered urgently or for a certain time, this does incur an extra cost. Please call the shop for a quote. 09 528-2528
Orders to business addresses (based on usual business hours) must be placed before 9am for same day delivery. We cannot guarantee same day delivery for business orders placed after this time. Please contact the shop for more information.
There are several options if the recipient is not home upon delivery;
If possible, our trusted couriers will leave the flowers in a safe and dry spot. All our flowers are sent out with a good water pack to ensure freshness.
If we are unable to leave the flowers somewhere safe, our couriers will leave a calling card for the recipient. If this is the case, there will be a re-delivery fee of the same original delivery cost.